89bd Privacy Policy

Scope of Data Collection

89bd may collect the following types of information from you for various purposes. In each case, only the amount of information that is essential for the service provided is collected.

1.1 Information Provided Directly by You

• Name and contact details (email address, mobile number)
• Date of birth (for age verification — only persons aged 21 or above may use the platform)
• Identity verification documents (national ID card or passport — where applicable)
• Financial details such as bKash, Nagad, Rocket, Upay, or bank account information (for processing transactions)
• Any other information you choose to provide

1.2 Automatically Collected Information

• Device information (browser type, operating system, device identifier)
• IP address and connection timestamps
• Browsing data collected through cookies and similar tracking technologies
• Logs of your activity on the platform (game sessions, bets, deposit and withdrawal records)
• Referral source information

Purposes of Data Use

Collected information is used only for specific, legitimate, and reasonable purposes. 89bd uses your information for the following purposes:

• Account Management: To create, verify, and maintain your profile.
• Transaction Processing: To accept deposits and process withdrawals of ৳1,000 or more via bKash, Nagad, Rocket, Upay, and bank transfer.
• Service Delivery: To customise your gaming experience according to your preferences.
• Security and Fraud Prevention: To detect and prevent unauthorised access and fraudulent activity.
• Age Verification: To ensure that only users aged 21+ can access the platform.
• Customer Support: To resolve your issues 24/7 via live chat and email.
• Legal Compliance: To comply with applicable laws and regulations.
• Communications: To keep you informed about platform updates, policy changes, and important information.
• Responsible Gaming: To identify signs of excessive gaming and take preventive measures.

Data Storage and Security

89bd applies industry-standard technical and administrative safeguards to ensure the security of your information.

3.1 Technical Safeguards

• All data transmissions are secured using SSL (Secure Sockets Layer) encryption.
• Sensitive information (such as passwords and financial details) is stored in encrypted form.
• Regular security audits and vulnerability assessments are conducted.
• Firewalls and intrusion detection systems are active at all times.

3.2 Administrative Safeguards

• Only authorised staff may access your information, and only within the necessary limits.
• All staff receive regular training on data confidentiality.
• Clear internal data-handling policies are in place.

3.3 Retention Period

Your information is retained only for as long as necessary to fulfil the relevant purpose or to meet applicable legal obligations. Even after an account is closed, financial transaction records are kept for a specified period as required by law.

Sharing Information with Third Parties

89bd never sells your personal information. However, information may be shared with selected third parties in the following limited circumstances:

• Payment Processing: Payment service providers such as bKash, Nagad, Rocket, Upay, and authorised banks receive the information necessary to complete transactions.
• Service Providers: Contracted partners providing hosting, technology infrastructure, and analytics services receive access only to carry out their specific functions.
• Legal Obligations: In response to a court order or a valid request from a government authority.
• Fraud Prevention: With relevant authorities to assist in investigating financial fraud or illegal activity.

Any third party receives only the minimum amount of information necessary and is required to comply with our privacy standards.

Cookie Policy

The 89bd website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of the platform.

5.1 Types and Purposes of Cookies

• Essential Cookies: Required to maintain login sessions and security. Without these, the platform cannot function properly.
• Functional Cookies: To remember your preferences and settings (such as language selection).
• Analytics Cookies: To understand how the platform is being used so that the experience can be improved.

You can control cookies by changing your browser settings. However, disabling essential cookies may limit some services.

User Rights

As a user of 89bd, you have the following rights over your own information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request that any inaccuracies in your information be corrected.
• Right to Erasure: In certain circumstances, you may request that your information be deleted (subject to legal obligations).
• Right to Restrict Processing: In certain circumstances, you may request that the use of your information be limited.
• Right to Portability: You may request your information in a structured, machine-readable format.
• Right to Object: You may request to opt out of marketing communications.

To exercise these rights, email [email protected] or contact our support team via live chat.

Protection of Minors

89bd strictly provides its services only to persons aged 21 or above. We do not knowingly collect any information from minors.

If we become aware that a minor is using our platform, that account will be closed immediately and the associated information will be deleted. If you know that a minor is using our services, please inform us immediately.

International Data Transfers

In some cases, your information may be stored or processed on servers located outside Bangladesh. In such cases, 89bd ensures that:

• Data transfers only take place with countries or organisations that have adequate protection measures in place.
• Contractual safeguards are in place for data transferred to third countries.
• Internationally recognised data protection standards are followed.

Responsible Gaming and Data Protection

89bd places the highest importance on responsible gaming. We may analyse your gaming activity data to identify patterns that indicate excessive gaming. Data is used for this purpose solely for your protection.

If you want to set limits or take a break, use our responsible gaming features. Visit the Responsible Gaming page to learn more.

Policy Changes and Updates

89bd may update this Privacy Policy from time to time. In the event of any significant changes, we will notify you by:

• Sending a notification to your registered email address.
• Displaying a clear notice when you log in to the platform.
• Updating the "Last Updated" date on this page.

Continued use of the platform after an update will be taken as your acceptance of the revised Policy. We encourage you to review this page regularly.

Your Responsibilities for Account Security

Alongside 89bd, you also have certain responsibilities to keep your account secure:

• Use a strong and unique password and change it regularly.
• Never share your login credentials with anyone.
• Make sure to log out after accessing from a public or shared device.
• If you notice any unusual activity on your account, inform us immediately.
• Be cautious of suspicious emails or links — 89bd will never ask for your password by email.

Submitting and Resolving Complaints

If you have any concerns or complaints about the use of your personal information, follow these steps:

• First, send a detailed complaint to [email protected].
• Include "Privacy Complaint" in the subject line.
• Our team will review your complaint and respond as quickly as possible.
• For urgent matters, direct 24/7 support is available via live chat.

89bd takes every complaint seriously and is committed to providing a resolution.