Safe & Aware Gaming

89bd Responsible Gaming — Your Protection Is Our Priority

Q: Someone in my family seems addicted to 89bd — what can I do?

You can contact us as a third party by emailing support@89bd.mom or reaching out via live chat. We will assess the situation and help identify possible steps, while maintaining full confidentiality.

Gaming is for fun — not for stress or financial loss. 89bd is committed to keeping you informed and safe.

For Ages 21+ Only

Our Commitment

Enjoyable Gaming, Within Limits

89bd believes online gaming should be a form of entertainment — a way to unwind, not a solution to financial problems. We provide practical tools and guidelines to ensure every player stays protected on our platform.

Responsible gaming is not just about following rules — it means understanding your limits, managing your time and money, and having the courage to seek help when needed. Whenever gaming starts to feel like a burden at 89bd, you can use our tools to keep yourself protected.

Please note: 89bd is only for individuals aged 21 or older. If you are under 21, please do not use this platform.

Warning Signs

Is Gaming Becoming a Problem?

The following signs may indicate a gambling problem. Be honest with yourself:

Be cautious if you notice these signs

Continuously playing to try to win back money you have lost (chasing losses)
Feeling restless or upset when you stop gaming
Hiding your gaming activity from family and friends
Spending more than your set budget
Neglecting work, studies, or family responsibilities to keep playing
Borrowing money or dipping into savings to cover gaming costs
Needing to place increasingly larger bets to get the same thrill

If any of the above signs apply to you, contact the 89bd support team today. We will guide you in the right direction and help activate the necessary tools.

Principles & Protection

89bd's Responsible Gaming Policy

Age Verification

You must be 21 or older to open an account at 89bd. We strictly prevent access by minors and verify identity documents when necessary.

Setting Deposit Limits

You can set your own daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately, and increasing it requires a 7-day wait.

Breaks & Time-Outs

You can take a time-out of 24 hours to 30 days at any time. During this period, no betting or deposits will be possible on your account.

Self-Exclusion

If you need a long-term break, choose self-exclusion. Options range from 3 months to a permanent closure. Your account will be completely inactive during this time.

Betting History Review

You can view your complete betting history at any time. Analyse your spending patterns and make informed decisions.

24/7 Support

Our support team is available around the clock in Bengali to help with any responsible gaming matter. Reach us via live chat or email.

Protection Tools

You're in Control

89bd gives you full control over your gaming experience. The tools below can be activated directly from your account settings.

Daily Limit

Set a maximum amount for daily deposits and bets.

Weekly Limit

Decide in advance how much you will spend over seven days.

Session Timer

Receive an alert after a set time reminding you how long you have been playing.

Account Lock

Contact support directly if you need an immediate account lock.

Process

How to Activate Self-Exclusion

Go to the 89bd Login page

Go to the 'Responsible Gaming' section

Find the "Responsible Gaming" option in your account settings.

Choose your preferred duration

Select from 3 months, 6 months, 1 year, or permanent self-exclusion.

Confirm

Once you confirm your decision, your account will be deactivated immediately.

Contact Us for Support

For any questions, chat with us via live chat or email [email protected].

Healthy Gaming Habits

Five Key Principles of Mindful Play

Play for entertainment only

Never think of gaming as a source of income. Remind yourself before each session — this is entertainment.

Set a budget beforehand

Decide the maximum you will spend before each session. Stop immediately if you reach that limit.

Stick to a time limit

Set an alarm on your phone or watch. Avoid long sessions and take regular breaks.

Play with judgment, not emotion

Never play when you are upset, tired, or under the influence of alcohol. Make decisions with a clear head.

Let your family know

Tell a trusted family member or friend about your gaming habits. They can provide an outside perspective to keep you on track.

Minor Protection

Our Steps to Protect Minors

89bd strictly follows a 21+ age policy. We believe it is our ethical responsibility to keep the online gaming environment completely safe from minors.

If there are children or teenagers in your household, make sure they cannot access your device or account. Keep your password private and make it a habit to log out.

Log out of your account after every session
Use parental control software on your device
Do not write down your login details anywhere
Have an awareness conversation with children about gaming

Support & Contact

The 89bd support team is always ready to help with any matter related to gaming addiction or responsible gaming.

Live Chat

Available 24/7 — instant support in Bengali and English

Email

[email protected]

Language

Full support available in both Bengali and English

Someone who is concerned about you can also contact us as a third party. We will assist with full confidentiality.

FAQ

Responsible Gaming FAQ

Yes, when you activate self-exclusion, the process to return any withdrawable balance in your account will begin. Contact our live chat or [email protected] for details.

Yes, reducing your deposit limit takes effect immediately. However, increasing a limit requires a 7-day cooling-off period — this policy is in place to protect you.

No promotional communications or bonus offers will be sent during a time-out or self-exclusion period. Your wellbeing matters more than any offer.

You can contact us as a third party by emailing [email protected] or reaching out via live chat. We will assess the situation and help identify possible steps, while maintaining full confidentiality.

No. 89bd is strictly for users aged 21 and above. If an underage account is detected, it is closed immediately and any deposited funds are returned.

No. Your account does not reactivate automatically when the period ends. You will need to actively contact our support team to request reactivation. This gives you extra time to reflect.

Play Safely with 89bd

Set your limits, stay aware, and keep gaming as entertainment.